You have received a shipping confirmation from us by e-mail. In it you will find a link to the shipping portal of the shipping service provider. There you can track your order live.
- It can take up to 24 hours for the shipping status to update. This is because although we have created the shipping label and shipped the package, the shipping service provider may not scan the package until it arrives at their distribution center.
- If the shipment status has not changed after 2 business days, please contact us via email at email@example.com and provide us with your order number (#DE....). Then we will check the shipment status with the shipping service provider.
You can also check the current shipment status of your order directly here using the shipment number sent to you.